Everything you need to know before getting started with us.
What IT services does Kitsas provide in Faridabad?
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Kitsas provides comprehensive IT services including server setup & management, networking solutions, system setup & configuration, cloud services, annual maintenance contracts (AMC), and IT security & backup solutions.
Where is Kitsas located?
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Kitsas is located at E-34, 3rd Floor, Nehru Ground, Near B.K. Chowk, Faridabad, Haryana - 121005.
What software does Kitsas sell?
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Kitsas sells Tally Prime, Busy software, ERP solutions, and security software. We provide installation, licensing, data migration, and training services for all software products.
Does Kitsas offer annual maintenance contracts?
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Yes, Kitsas offers comprehensive Annual Maintenance Contracts (AMC) that include preventive maintenance, priority support, and regular health checks for all your IT infrastructure.
What are Kitsas working hours?
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Kitsas is open Monday to Saturday from 9:30 AM to 7:00 PM. We are closed on Sundays but emergency support is available.
Do you provide on-site support?
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Yes, we provide on-site support for businesses in Faridabad and the NCR region. For remote issues, our team can resolve most problems remotely through secure connections. AMC clients get priority on-site visits.
How quickly can you respond to urgent IT issues?
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For AMC clients, we guarantee response within 2-4 hours for critical issues. Non-AMC clients typically receive same-day support depending on availability. Emergency support is available outside business hours.
Can you help with data migration from old systems?
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Absolutely. We handle data migration from legacy systems including Tally 9 to Tally Prime, older ERPs to modern solutions, and on-premise to cloud migrations. We ensure zero data loss and minimal downtime during the process.
Still have questions?
Reach out directly — we're happy to chat about your specific needs.